Privacy Policy

1. Introduction

Charmant Group and HOYA Vision Care ("we," "our," or "us") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in connection with the "See Clearly, Win Big!" contest.

2. Information We Collect

Personal Information:

• Full name
• Contact number
• Email address
• Retail store of purchase
• Purchase details
• Receipt images

Technical Information:

• IP address
• Browser type and version
• Device information
• Access times and dates

3. How We Use Your Information

• Contest administration and entry processing
• Verification of purchase receipts
• Winner selection and notification
• Prize distribution
• Communication regarding the contest
• Legal compliance and fraud prevention

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With contest partners (Charmant Group and HOYA Vision Care)
• With service providers who assist in contest administration
• When required by law or legal process
• To protect our rights and prevent fraud

5. Data Security

We implement appropriate security measures to protect your personal information:

• Secure data transmission (SSL encryption)
• Access controls and authentication
• Regular security assessments
• Staff training on data protection

6. Data Retention

• Contest entries: Retained for 2 years after contest end
• Winner information: Retained for 7 years for tax purposes
• Marketing communications: Until you opt out
• Technical logs: Retained for 1 year

7. Your Rights

Under Singapore's Personal Data Protection Act (PDPA), you have the right to:

• Access your personal data
• Correct inaccurate information
• Withdraw consent for data processing
• Request deletion of your data (subject to legal requirements)
• Opt out of marketing communications

8. Cookies and Tracking

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyze website usage
• Prevent fraud and ensure security
• Remember your preferences

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

10. Children's Privacy

This contest is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. International Data Transfers

Your personal information may be transferred to and processed in countries other than Singapore. We ensure appropriate safeguards are in place to protect your data during such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued participation in the contest constitutes acceptance of any changes.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: privacy@hoyacharm.sg
• Phone: +65 1234 5678
• Address: Data Protection Officer, HOYA Vision Care, Singapore